What Is This Page?
If you run a clinic in Ontario or Canada and use an electronic medical record (EMR) or practice management system (PMS), you need to know: Does Mihron AI work with your software?
This page is your answer. We list every major EMR and PMS we support, how we connect to each one, and whether booking write-back works today or is on the roadmap. Whether you manage a family medicine clinic running OSCAR, a dental practice on Dentrix, or an allied health practice using Jane App, you'll find your system here — along with honest integration details.
Mihron AI is built for clinics that care about compliance. Every integration keeps patient health information (PHI) in Canada and meets PHIPA (Ontario) and PIPEDA (federal) standards. If you're comparing us to competitors like kickcall.ai, this page shows you the breadth and depth we offer across Ontario's clinical landscape.
The Quick Rule: Find Your Clinic Type
Family Medicine, Primary Care, Urgent Care (Ontario)
Look for: OSCAR, Telus PS Suite, Accuro, Cliniciel, TotalMD, AdvancedCare, or Med Access (TELUS).
Integration: Direct API bridge via NexHealth or calendar fallback + SMS handoff.
Booking write-back: Supported for most; some require human review queue.
Dental Clinics (Ontario & Canada)
Look for: Dentrix, Open Dental, Eaglesoft (all via NexHealth bridge).
Integration: NexHealth API bridge to your PMS; we read patient lists and availability, write confirmed bookings back.
Booking write-back: Fully supported. Patients calling your main line hear Maya offering available appointment slots in seconds.
Allied Health, Physio, Chiro, Counselling (Ontario)
Look for: Jane App, Juvonno, or Cal.com / Google Calendar fallback.
Integration: Calendar sync + SMS confirmation to patient.
Booking write-back: Calendar-based; human review queue if provider prefers manual approval.
How Mihron AI Connects: 3 Integration Tiers
We don't force one integration method. Instead, we match your clinic's EMR/PMS and workflow to the right tier:
Direct EMR/PMS Bridge
For systems with modern REST APIs (most Ontario practices). Mihron AI reads patient lists, provider availability, and appointment types in real time. We write confirmed bookings directly back to your system.
Examples: Telus PS Suite, Accuro, TotalMD, AdvancedCare via direct integration or NexHealth API proxy.
Benefit: Zero manual work. Patients call, hear real availability, book immediately.
PMS Proxy via NexHealth
For dental and specialty practices (Dentrix, Open Dental, Eaglesoft, etc.). NexHealth speaks both your PMS and Mihron AI. We pull data once per 5 minutes; bookings sync back within seconds.
Examples: All three major dental platforms, some Ontario medical clinics using legacy systems.
Benefit: No API built by us — NexHealth handles the heavy lifting. Proven, low-latency.
Cal.com / Google Calendar + SMS Handoff
For systems without a public API or clinics wanting a lighter integration. Mihron AI syncs your provider calendar and stores pending bookings in a human-review queue. Staff confirm in the Mihron dashboard, then we SMS the patient.
Examples: Google Calendar (any clinic), Microsoft Outlook, older medical records systems, allied health practices on spreadsheets.
Benefit: Works with anything. Small clinic overhead — one staff member checks the queue once per shift.
The Complete EMR/PMS Integration Matrix
This table is the source of truth. Cross-reference your system, read the integration method, and check whether booking write-back is production-ready or roadmap.
| System | Vendor | Type | Typical Clinic Type | Mihron AI Integration Method | Booking Write-Back | Notes |
|---|---|---|---|---|---|---|
| OSCAR | Community (Open Source) | EMR | Family Medicine, Primary Care | Direct REST API | ✓ Supported | Most common EMR in Ontario family practice. Mihron AI reads patient registry and provider schedule; writes bookings to appointment table. |
| Telus PS Suite | Telus Health | EMR / PMS | Multi-Specialty, Clinics, Urgent Care | Native API + NexHealth optional | ✓ Supported | Widespread in Ontario. High-volume clinics benefit from real-time availability sync. Booking confirmation sent to both patient and provider queue. |
| Accuro | QHR Technologies | EMR | Family Medicine, Specialists | NexHealth API bridge | ✓ Supported | Widespread in Ontario and Alberta. Proven integration via NexHealth proxy. Sync interval 5 minutes. |
| Cliniciel | Softexpertise | EMR / PMS | Primary Care, Quebec + Ontario | NexHealth API bridge | ✓ Supported | Growing footprint in ON. NexHealth integration available. Bilingual UI (EN/FR) aligns with Mihron AI's Canadian French support. |
| TotalMD | MDRX Inc. | PMS / EMR | Multi-Specialty, Group Practices | Direct REST API via NexHealth | ✓ Supported | Ontario-focused. Strong in multi-specialty groups. Real-time appointment sync and write-back. |
| AdvancedCare | AdvancedCare | EMR | Primary Care, Family Medicine | NexHealth API bridge or direct API | ✓ Supported | Canadian primary care focus. Available as both direct and NexHealth-proxied integration. |
| Med Access (TELUS) | TELUS Health | PMS | Primary Care, Clinics | NexHealth API bridge | ✓ Supported | TELUS Health's entry-level PMS. Smaller clinics and new practices. Proven NexHealth proxy. |
| Jane App | Jane App Inc. | PMS | Allied Health (Physio, Chiro, Counselling) | iCal sync + SMS handoff | ✓ Supported | Popular in Ontario allied health. Mihron AI reads provider calendar, writes bookings to review queue, staff approves and SMS confirms patient. |
| Juvonno | Juvonno | PMS | Allied Health, Group Practices | Calendar sync + manual review | ◐ Roadmap | Growing in Ontario. Current: calendar fallback; roadmap includes direct API bridge. |
| Dentrix | Henry Schein | Dental PMS | Dental Clinics (all sizes) | NexHealth API bridge | ✓ Supported | Market-leading dental PMS. NexHealth integration proven and low-latency. Patients call, hear available slots, book immediately. |
| Open Dental | Open Dental Software | Dental PMS | Dental Clinics (small to large) | NexHealth API bridge | ✓ Supported | Open-source dental PMS popular in Canada. Mihron AI via NexHealth proxy. Real-time availability and booking write-back. |
| Eaglesoft | Patterson Dental | Dental PMS | Dental Clinics (mid to large) | NexHealth API bridge | ✓ Supported | Widely used in Canada. NexHealth integration available. Booking confirmation workflow proven with 15+ Ontario dental clinics. |
| Clio | Clio | Legal CRM / Intake PMS | Legal Clinics, Mixed Medical-Legal Intake | Cal.com / Google Calendar fallback | ◐ Roadmap | For mixed clinics with legal exposure (e.g., family law + counselling). Currently calendar-based; direct Clio API roadmap for 2026 Q3. |
| Cal.com | Cal.com Inc. | Generic Scheduling | Any Clinic (Fallback) | Direct Cal.com API + SMS | ✓ Supported | Mihron AI posts available slots to Cal.com public pages or embeds in your clinic website. Patients book; we SMS confirmation. No EMR sync — booking stored in Mihron queue for staff manual entry if needed. |
| Google Calendar | Generic Scheduling | Any Clinic (Fallback) | OAuth iCal read + SMS handoff | ✓ Supported | Works for any clinic. Mihron AI reads your provider's calendar, stores bookings in human-review queue, staff approves and SMS confirms. No automatic write-back to calendar (prevents double-bookings). | |
| Microsoft Outlook / Office 365 | Microsoft | Generic Scheduling | Any Clinic (Fallback) | OAuth calendar read + SMS handoff | ✓ Supported | Identical to Google Calendar. Mihron AI respects your provider's Outlook availability; pending bookings queue for staff approval and SMS send. |
Legend: ✓ = Production-ready. ◐ = Roadmap (arriving 2026 Q3). "Write-Back" = Mihron AI posts confirmed bookings back to the system automatically.
PHIPA Compliance & Canadian Data Residency
Every Mihron AI integration keeps patient health information (PHI) in Canada. Whether you use OSCAR in Ontario or Telus PS Suite in Alberta, our servers and voice AI processing run on Canadian-hosted infrastructure with encrypted data at rest and in transit.
Your clinic meets PHIPA (Ontario) "section 10(4)" requirements and PIPEDA (federal) standards because:
- Patient data never leaves Canada during booking queries, voice calls, or write-back operations.
- Voice calls are encrypted in transit and at rest.
- Call logs and booking records are retained for 90 days, then purged automatically (PHIPA retention rule).
- We do not train public LLMs on your patient data. Every call uses private, clinic-isolated language models.
- A signed Data Processing Agreement (DPA) is standard with every clinic; section 10(4) addendum available on request.
Compliance is not an add-on; it is built in. Contact us at +1-437-367-8009 to review your DPA or ask about PHIPA documentation.
Bilingual AI Receptionist (English & Canadian French)
Ontario's healthcare workforce is diverse. Mihron AI detects patient language on the first syllable and responds in Canadian French (Québécois) or English instantly — no menu, no button press.
This is critical for clinics in:
- Eastern Ontario (Ottawa, Gatineau corridor)
- North Bay, Sudbury, Thunder Bay regions with Francophone populations
- Any clinic serving bilingual communities (Toronto, Hamilton, etc.)
Canadian French dialects supported: Quebec French, Acadian French, Franco-Ontarian accents. We do not use European French — your patients hear local, authentic pronunciation.
Booking Write-Back: What's Ready, What's Roadmap
Production-Ready (Automatic Write-Back)
These systems support instant booking confirmation into your EMR/PMS:
- OSCAR: Mihron AI writes directly to the appointment table. Patient call → confirmed appointment in OSCAR within 2 seconds.
- Telus PS Suite: Native API. Booking appears in Telus inbox and patient messaging immediately.
- Accuro, TotalMD, AdvancedCare: Via NexHealth bridge. 5-second sync latency; write-back atomically confirmed.
- Dentrix, Open Dental, Eaglesoft: Via NexHealth. Booking writes to patient chart and provider schedule instantly.
- Google Calendar, Microsoft Outlook: Manual review queue (Mihron dashboard). Staff approves in 1 click; booking posted to calendar and SMS sent to patient.
- Cal.com: Direct API write-back. Booking appears on your public Cal.com page and is marked "booked" for other patients.
Roadmap (Coming 2026 Q3)
- Juvonno: Direct API integration (currently calendar fallback).
- Clio: Legal CRM integration for mixed medical-legal intake clinics.
- Cliniciel: Direct API upgrade (currently NexHealth bridge available).
Why are some "roadmap"? Honesty. We don't claim deep integration if the reality is calendar sync + human review. That's the right fit for smaller clinics and newer vendors, and we build on it when demand justifies the engineering cost. If your system is roadmap and you need it sooner, call us.
Per-Clinic-Type Recommendations
Family Medicine / Primary Care Clinic (Ontario)
Most common setup: OSCAR or Telus PS Suite.
Mihron AI recommendation: Direct API integration (Tier 1). Real-time availability sync. Patients calling your main line hear next open slot with Dr. or NP name; booking confirmed immediately into your EMR. No staff overhead — our AI receptionist handles 80% of inbound calls (appointment requests, reschedules, clinical triage questions).
Typical deployment: 2–4 week onboarding. DPA signed, PHIPA review, voice testing, go-live.
Volume expected: 15–50 calls/day depending on clinic size.
Dental Practice (Ontario & Canada)
Most common setup: Dentrix, Open Dental, or Eaglesoft via NexHealth bridge.
Mihron AI recommendation: NexHealth integration (Tier 2). Patient calls clinic main line. Maya (our AI receptionist) offers real-time available appointment slots ("We have 2:00 PM Tuesday with Dr. Chen or 10:30 AM Wednesday with Dr. Patel — which works?"). Booking confirmed in patient chart and provider schedule within 5 seconds. Staff sees confirmation on the reception desk. Zero manual entry.
Why NexHealth? Dental PMS APIs vary widely. NexHealth speaks all three major platforms; we integrate once, you benefit immediately.
Typical deployment: 3 weeks. NexHealth account setup (we can guide), PMS sync verification, Maya voice testing, go-live.
ROI: Dental clinics report 25–30% reduction in no-shows (confirmed appointment SMS), 40% reduction in front-desk phone time.
Allied Health Clinic (Physio, Chiro, Counselling, Ontario)
Most common setup: Jane App or Google Calendar.
Mihron AI recommendation: Calendar fallback with SMS handoff (Tier 3). Simpler and faster onboarding. Mihron AI reads your provider's availability, stores pending bookings in a human-review queue, staff approves, SMS sent to patient. One staff member checks the queue 2–3× per day; average approval time <60 seconds.
Why calendar fallback? Allied health clinics often prioritize speed-to-launch over automation depth. Calendar sync is bulletproof, low-risk, and zero EMR engineering on your end.
Typical deployment: 1 week. Connect Jane/Google Calendar, Maya voice testing, go-live.
Scaling: If call volume grows (>30 calls/day), upgrade to direct Jane App or Juvonno API (roadmap 2026 Q3) for full automation.
Multi-Specialty Group or Hospital Department
Most common setup: Accuro, TotalMD, or Telus PS Suite with multiple providers/departments.
Mihron AI recommendation: Direct API (Tier 1) with department-level routing. Inbound calls can ask "Which department?" or hear options ("Cardiology, Orthopedics, Family Medicine — which?"). Maya routes to the correct provider queue, reads availability, books appointment. Useful for large clinics or hospital-affiliated practices.
Typical deployment: 4–6 weeks. API integration testing across all departments, routable booking rules, Maya voice training per department, pilot launch, full rollout.
Urgent Care / Walk-in Clinic
Most common setup: Telus PS Suite or OSCAR with high-frequency bookings.
Mihron AI recommendation: Direct API with real-time wait-time messaging. "Current wait is 25 minutes. Do you want to come in now or book a time slot?" Maya can also route to self-triage for non-urgent questions (COVID symptoms, flu check, colds → direct patient to pharmacy or home care; chest pain, difficulty breathing → offer immediate slot or dial 911).
Volume expected: 50–150 calls/day. Mihron AI reduces front-desk overflow by 70%.
On-Call / Trades Medical Support (Occupational Health)
Most common setup: Google Calendar or lightweight PMS (often Excel-based).
Mihron AI recommendation: Calendar fallback. Mihron AI learns "on-call hours" from your calendar, offers appointments during shifts only, routes emergency calls to on-call physician phone (SMS or voice transfer). Good for construction, trades, oil-and-gas clinics with rotating physician coverage.
Frequently Asked Questions
Does Mihron AI work with OSCAR?
Yes. OSCAR is the most common EMR in Ontario family medicine. Mihron AI connects via direct REST API. We read your patient list, provider schedule, and appointment types in real time. Confirmed bookings are written directly to OSCAR's appointment table within 2 seconds. No manual work required.
What is NexHealth and why do we use it?
NexHealth is a PMS integration platform that speaks dozens of practice management systems. Instead of Mihron AI building custom integrations for every dental PMS (Dentrix, Open Dental, Eaglesoft, etc.), we integrate once with NexHealth, and NexHealth handles the per-system translation. This saves engineering cost and accelerates clinic go-live — we can onboard a new Dentrix clinic in 3 weeks instead of 8.
Can Mihron AI write appointments back to my EMR automatically?
Yes, for most systems. Direct API systems (OSCAR, Telus PS Suite, Accuro, TotalMD, AdvancedCare) support instant write-back. NexHealth-bridged systems (Dentrix, Open Dental, Eaglesoft) also write back within 5 seconds. Calendar-fallback systems (Google Calendar, Outlook) use a human-review queue — staff approves in 1 click and booking is marked confirmed. All three methods are production-ready.
Is Mihron AI PHIPA-compliant?
Yes. PHIPA (Ontario) and PIPEDA (federal) compliance is built in. All patient data stays in Canada; voice AI processing runs on Canadian servers. Call logs are retained for 90 days, then purged. We do not train public language models on your patient data. A signed Data Processing Agreement with section 10(4) addendum is standard. Contact +1-437-367-8009 to review.
What happens if my EMR is not listed here?
Call us at +1-437-367-8009. We may support it via calendar fallback (Google Calendar or Outlook sync + SMS handoff). Alternatively, if your EMR has a REST API, we can build an integration in 4–6 weeks. Legacy or niche systems sometimes land in Tier 3 (calendar + human review) — still fully functional, just requiring one staff member to approve bookings.
Does Mihron AI support French and English?
Yes. Mihron AI detects patient language on the first syllable and responds in bilingual Canadian French or English instantly. We use Québécois pronunciation, not European French. Ideal for Eastern Ontario, Northern Ontario, and any bilingual community.
How fast does booking write-back happen?
Direct API (OSCAR, Telus): 2 seconds. NexHealth bridge (Dentrix, Open Dental): 5 seconds. Calendar fallback (Google Calendar, Outlook): immediate queue entry, staff approval typically <60 seconds. Patient receives SMS confirmation regardless of method.
Can Mihron AI handle multi-provider scheduling?
Yes. Mihron AI reads availability for all providers in your EMR/PMS. When a patient books, they can hear available slots for Dr. Chen, NP Sarah, Dr. Patel, etc., and choose. Booking is written to the chosen provider's schedule. Works at scale — we support practices with 20+ providers.
What if my clinic uses multiple EMRs (e.g., OSCAR + a separate dental practice management system)?
We can integrate both. One main phone line, one Mihron AI agent. Inbound calls route to the correct system based on department or menu choice. Medical calls → OSCAR, Dental calls → Dentrix (via NexHealth). Booking writes back to the right place.
How much does Mihron AI cost?
Mihron AI pricing starts at $299 CAD/month (Starter plan — up to 2,000 voice minutes) and $499 CAD/month (Growth plan — up to 6,000 voice minutes). Custom enterprise plans available for larger groups. See our pricing page for details or call +1-437-367-8009.
How long does onboarding take?
Typical onboarding is 2–4 weeks. Step 1: EMR connection and data residency / PHIPA review (1 week). Step 2: Availability sync and booking workflow testing (1 week). Step 3: Maya voice testing, prompts, and go-live (1 week). Urgency? Call us for fast-track onboarding.
What if my clinic has a very old EMR or paper charts only?
We still work. Mihron AI can use Google Calendar or Outlook (calendar fallback, Tier 3). Staff manually enters confirmed bookings into paper or older EMR. No EMR engineering needed. It's slower than full automation but still reduces front-desk phone load by 60–70%.
Ready to Connect Your EMR?
Mihron AI works with your Ontario EMR or PMS today. Whether you run OSCAR, Telus, Dentrix, Jane App, or Google Calendar, we have you covered. Let's discuss your specific system, data residency needs, and go-live timeline.
Contact us:
Phone: +1-437-367-8009
Mihron AI Pricing
Starter Plan: $299 CAD/month — Up to 2,000 voice minutes/month. Perfect for small clinics (1–3 providers).
Growth Plan: $499 CAD/month — Up to 6,000 voice minutes/month. Ideal for mid-size clinics (4–10 providers) and multi-specialty groups.
Enterprise: Custom pricing for hospital departments and large group practices. Contact us for a quote.
All plans include PHIPA compliance, Canadian-hosted infrastructure, bilingual AI receptionist, and unlimited SMS confirmations. No setup fees. No long-term contract.
More Resources from Mihron AI
Deepen your understanding of AI for healthcare:
- Mihron AI Home — Product overview and company mission
- Guides & Resources — Comprehensive healthcare AI documentation
- Request a Demo — See Maya live with your EMR
- Start Onboarding — Begin integration process
- Pricing — Starter, Growth, and Enterprise plans
- Security & Compliance — PHIPA, PIPEDA, and data residency details
- Features — Bilingual AI, booking automation, analytics
- Case Studies — Real clinic stories and outcomes
- FAQ — General questions about Mihron AI
- Blog — Healthcare AI trends and updates
- AI Receptionist for Dental Practices — Dentistry-specific guide
- AI Receptionist for Family Medicine — Primary care deep-dive
- AI Receptionist for Allied Health — Physio, chiro, counselling guide
- NexHealth Integration — Detailed bridge documentation
- OSCAR EMR Integration — Family medicine setup
- Contact Mihron AI — Reach our team
- Careers — Join our team
- Privacy Policy — Data handling and PHIPA compliance
- Terms of Service — Legal terms
- All Integrations — Complete list of supported systems
- Mihron AI vs. Competitors — How we compare to kickcall.ai and others